Healthwatch Together is an exciting and dynamic partnership offering powerful community engagement and co-production across Lancashire and Cumbria.
Bringing together the combined expertise of:
Healthwatch Together champions the voices of communities across two counties to bring about the transformation of health and social care.
What we do
Healthwatch Together is available as an engagement partner, providing effective solutions for community engagement needs.
We undertake engagement at a local level in order to find out the health and social care experiences and needs of people living and working in Lancashire and South Cumbria.
As an outward facing service, we give people the opportunity to engage with us in their own communities, rather than expecting them to come to us.
We offer a range of approaches that captures feedback and reflects the various engagement needs of our diverse communities (religious, ethnic, socio-economic, rural communities, age) as well as equitable geographic representation.
How we do it
Our combined engagement experience is built on a range of effective methods, including:
- Focus Groups: designed to provide ‘round the table’ discussions in a safe and familiar setting.
- Pop Ups (online and safely in person): staffed information points designed to capture public feedback in a range of physical and virtual settings.
- Co-Production Workshops.
- Enter and View: engagement with staff, residents and families in health and social care settings.
- Patient Engagement Days: similar to Pop Ups but undertaken in health and social care settings.
- Mystery shopping: we use this approach when appropriate to anonymously evaluate the patient/service user experience.
Safeguarding Voices
Healthwatch Together engaged with individuals and carers involved in a section 42 safeguarding enquiry, to investigate whether people felt their voice was heard and whether they
Covid Hesitancy
The purpose of this project was to engage with seldom-heard communities and individuals, to gather their experiences of the Covid-19 vaccination programme, whether people chose to
Emergency Care Insights
The primary focus of this engagement was to support Lancashire and South Cumbria Health and Care Partnership with winter planning, messaging and communication
Community Pharmacy
Healthwatch Together are working with colleagues from Public Health, NHS England, Blackpool
Council, Blackburn with Darwen Borough Council and Lancashire County Council to
Informing Winter Plans
Healthwatch Together have been asked to engage with patients presenting at Emergency Departments (ED), Urgent Treatment Centres (UTC) to explore reasons for attendance.
Mood of the Public
This research project took place as a result of the Coronavirus (Covid-19) pandemic and the subsequent lockdown that took effect in England in March 2020.
LSCFT Strategy Engagement
Conversations with patients about their experiences to help inform the upcoming Lancashire and South Cumbria NHS Foundation Trust Clinical Strategy.