The role of an Enter and View Representative is to observe how local health and social care services are being provided, what is being done really well, identify examples of good practice and whether the needs and preferences of the community are being met. They will also document recommendations for improvement where things are not so good, or where there are gaps in provision.

Enter & View

Enter and View  representatives are trained to visit a range of NHS and social care premises, and talk to staff, patients, carers and other service users about their experiences.

The information collected is used to make recommendations on how services can be improved. Our Enter and View Reports are shared with the CQC as well as being made available to the public on our website.

As part of the Enter & View role, authorised visitors:

  • Prepare for visits by attending briefings with the HW Support Team
  • Prepare for visits by attending briefings with the HW Support Team
  • Talk to patients, service users, staff and carers and gain their views on the quality of services provided
  • Maintain notes of the visits and assist in the preparation of reports to outline the findings, and if applicable, offer recommendations for change
  • Are willing to undergo free training relevant to the role as well as DBS check.
  • Undertake all voluntary duties in line with the HW’s policies and procedures

Our current authorised Enter & View representatives are

Sarah Johns

Michele Chapman

Katie Merry

Liam Kershaw-Calvert

Jenny Hayes

Michelle Livesey

Liz Butterworth

Bia Hashmi

If you are interested in this role please contact us on 01254 480002 or by e-mail –info@healthwatchbwd.co.uk