Healthwatch Together is available as an engagement partner, providing effective solutions for community engagement needs.

We undertake engagement at a local level in order to find out the health and social care experiences and needs of people living and working across Lancashire and South Cumbria.

As an outward facing service, we give people the opportunity to engage with us in their own communities, rather than expecting them to come to us.

We offer a range of approaches that captures feedback and reflects the various engagement needs of our diverse communities (religious, ethnic, socio-economic, rural communities, age) as well as equitable geographic representation.

How we do it

Our combined engagement experience is built on a range of effective methods, including:

Focus Groups: designed to provide ‘round the table’ discussions in a safe and familiar setting.

Pop Ups (online and safely in person): staffed information points designed to capture public feedback in a range of physical and virtual  settings

Co-Production Workshops

Enter and View: engagement with staff, residents and families in health and social care settings

Patient Engagement Days: similar to Pop Ups but undertaken in health and social care settings

Mystery shopping: we use this approach when appropriate to anonymously evaluate the patient/service user experience.

We are passionate engagement professionals who believe in the power of listening to patient experiences.

Wherever you live in England, you’ll have a local Healthwatch nearby (there are over 150 across the country). We’re here to listen to the issues that really matter to local communities and to hear about your experiences of using health and social care services. We’re entirely independent and impartial, and any information you share with us is confidential.