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Healthwatch Blackburn with Darwen > How To > Give Feedback

Give Feedback

Have your say about the local health and social care services in your area.

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How likely are you to recommend this organisation to friends and family if they needed similar care or treatment?*

Extremely likely

Likely

Neither likely nor unlikely

Unlikely

Extremely unlikely

Don't know

How do you rate your overall experience of this service?

Summary of your experience* (max 45 characters)

Tell us more about your experience*

Where do you live?* (town/city)

Your ratings (select if applicable)

How would you rate the quality of the service provided?

How caring and compassionate were the staff?

How would you rate the building or environment?

How easy was it to get an appointment?

How would you rate the medical treatment you received?

How was the waiting time?

How was the food?

How helpful was the information you received?

How would you rate the cleanliness?

Cleanliness

Staff Attitude

Waiting Time

Staff communication with you

Quality of care

Quality of food

In relation to your comments are you a:

Do you know the name of the ward/department? (where applicable)

When did this happen?

I am willing to be contacted for surveys and feedback.

Who have you shared this feedback with previously?

FFT

None

Members of staff at the service

CQC

An advocacy service

PALs

I have made a formal complaint

Other

Where did you hear about us?

Have you shared this feedback with anyone else?

If you havent shared your feedback with anyone else, please tell us why?

What department, ward or branch (if there is one)

Do you want to know more about how to make an official complaint?*

Yes

About you

Organisation Name

Name

Leave feedback anonymously?

Email*(Your email will be kept private and you will not be sent any marketing material)

I accept the Terms and conditions

*I consent to being contacted regarding my feedback by Healthwatch

Yes

I confirm I am over the age of 16*

Yes

Please note: Monitoring information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to service providers and commissioners about your health and social care services.

Only your overall rating and comment will be used to feed back to service providers.

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Unit 19 Eanam Wharf Business Development Centre Blackburn, BB1 5BL info@healthwatchbwd.co.uk 01254 480002

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