Healthwatch Blackburn with Darwen have specially selected some useful websites to help you find and choose local and national services and support organisations.
Local services available:
Care Network (previously called Your Support Your Choice) is a service providing free information and advice and in partnership with Blackburn with Darwen Borough Council. It is located at 9a Town Hall Street, Blackburn (opposite Blackburn Central Library) and advisors are available to speak to on (01254) 292620 between 9.00am - 5.00pm, Monday to Friday or please view their website at http://www.yoursupportyourchoice.org.uk/
You can find information about:
- Staying independent
- Home safety and maintenance
- Self directed support and peer support
- Positive mental health and stress management
- What's on in your community
- Health and social care advice
- Volunteering opportunities
- Support for people with a disabilities
N-Compass is a multi specialist advocacy service that can support you to understand and exercise your rights in relation to accessing and dealing with Health and Social Care services to ensure your voice is heard and your rights are protected. The service is free and confidential working independently from the local authority and health and social care professionals so that you can be confident that they represent your views and wishes. Please see their website at http://ncompassnorthwest.co.uk/what-we-do/advocacy-service
Please view the Blackburn with Darwen Borough Council website for other health and social care information at http://www.blackburn.gov.uk/Pages/Health-and-social-care.aspx
Re:Fresh is a resource for all health and wellbeing information and servicess in the borough - see https://www.refreshbwd.com/ for more information.
Royal Blackburn Hospital - Patients Advice Liaison Service provides information about what you can expect as an in-patient or out-patient and also information about how you can get help, advice or support- https://www.elht.nhs.uk/patients
Right Treatment, Right Place
Accident and Emergency (A&E) departments are open 24 hours and should only be used in emergencies. The local emergency department is situated at Royal Blackburn Hospital.
Royal Blackburn Hospital
Phone 999 for an ambulance only if the emergency is very urgent, critical or life threatening. Phoning an ambulance for non-urgent cases could put other people who need emergency treatment in danger. Phone an ambulance if you think:
The patient’s illness or injury is life threatening
The illness or injury may get worse, or become life threatening, on the way to hospital
Moving them without trained people or special equipment could cause more injury
If you think someone is suffering from one of the following, you must phone 999 for an ambulance:
Sudden, unexplained shortness of breath
Unconsciousness (even if the patient has regained consciousness)
Traumatic back, spine or neck pain
111 and NHS Choices
If in doubt as to whether it is an emergency, call 111 or log onto the www.nhschoices.co.uk website
Other services available:
Find local NHS services by service name, service type, condition or surgical procedure. Also has information to assist patient choice as well as My NHS which provides data on how local services are performing.
See the latest checks for whether hospitals, care homes, dentists, care in your home, and GP services are meeting national standards.
See how others feel about your GP Practice or research a new one.