At a local level, Healthwatch BwD helps local people get the best out of their local health and social care services.


Sarah Johns

Chief Officer
Sarah is the Chief Officer of Healthwatch Blackburn with Darwen.  Prior to joining Healthwatch, she was a member of the senior management team at Blackburn Youth Zone with responsibilities for business development, finance, HR and operations and has also worked part time at Blackburn with Darwen Healthy Living with responsibilities for business development and community engagement projects. Having worked in the borough for 8 years she is really excited to focus her work on ensuring a voice for our residents on health and social care provision and helping to address health inequalities in the borough.

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Louise Procter

Projects Officer
Louise is a Project Officer at Healthwatch Blackburn with Darwen. Before coming to Healthwatch she was employed by Blackburn with Darwen Borough Council and Lancashire County Council delivering programmes and projects including the Troubled Families Programme, Housing Market Renewal and an early intervention Youth Homelessness Trailblazer pilot aimed at reducing youth homelessness across Pennine Lancashire.  She has also worked at a local women’s charity delivering IAPTacross east Lancashire.

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Michele Chapman

Project Officer – Enter & View

Michele is the new Enter & View Project Officer. Having previously worked at Healthwatch Lancashire in the same position, Michele is looking forward to bringing that successful practice to her new role. Michele has a background in community-based support work, criminal justice, and domestic abuse prevention. Whilst working in domestic abuse worked alongside Action on Elder Abuse.

Michele will bring lots of knowledge and experience to support the people and services in Blackburn with Darwen.

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Jenny Heyes

Project Officer

Jenny is a Project Officer leading in youth engagement at Healthwatch Blackburn with Darwen. She has extensive experience of working within the criminal, youth justice and social care sectors. She has previously worked within the community for Lancashire Constabulary for over 10 years and for Lancashire County Council, safeguarding and delivering interventions to young people.



Liam Kershaw-Calvert

Administration Assistant

Liam is our Administration Assistant and joined us through the Kickstart scheme.  He is a graduate from the University of Central Lancashire where he gained a Master’s Degree in TV production.  He enjoys filming and creating video content around social issues and has recently produced and directed a documentary which focuses on eating disorders and the rising diagnosis in the LGBT+ community.

Alongside working here at Healthwatch, Liam has secured a Policy Assistant role with Kate Hollern MP to gain experience and a better understanding of the local health and social care landscape.

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